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What if I see
on my credit card
Are you curious (or concerned) about a credit card transaction from ClubExpress on your monthly statement? Please be assured that we're a legitimate business and this is a legitimate charge.
ClubExpress helps clubs and associations manage their websites, membership databases, new member signups and renewals, event registrations, and donations. We have thousands of clubs and associations around the country using our software and services.
This charge is because you or someone in your family or at your office used this card on a club or association website to sign up or renew a membership, register for an event, or make a donation. Because that website runs on our software, we handled it on their behalf.
If you still don't remember the transaction, please call us using one of the numbers below. We will be happy to look it up for you.
Toll-free: (866)457-2582
Non-US callers: (847) 255-0210
Hours: Mon-Fri, 7:30 AM - 6:00 PM, Central time
Or via email: support(at)clubexpress(dot)com

Please note that refund policies are set by the individual clubs and associations using our service. If refunds are available, requests must be directed to that club or association - they cannot be handled by ClubExpress.

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