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How Fees Work
With ClubExpress, you don't pay for Expired members; the fee above is for currently paid up members only. (But we leave the expired members in the database in case they come back later to renew their memberships and become active again.
If your club or association provides "family" or "business" memberships, with a primary member account and additional family members or employees underneath this account, ClubExpress supports "secondary" memberships (with the ability to login) that are charged at half the rate of the primary or solo members, and "tertiary" memberships (without the ability to login) that are not charged at all.
This fee is charged monthly per active member in the database. At the end of each month, we count the number of primary active members in the database for your organization, multiplied by the fee, then do the same for secondary members, and withdraw the net amount from your bank account. This fee then covers the following month of service. There is no long-term contract; you can cancel at any time and will owe nothing.
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Other Charges
There is a minimum monthly fee of $10 (equivalent to 25 members.)
There is also a $150 one-time setup fee.
If you want to enable QuickBooks integration, there is an additional $100 one-time setup fee.
When we do mailings for you (for example, renewal notices to members without an email address), we charge a small handling fee plus postage.
A merchant account is built into the website, allowing you to accept credit cards online for memberships, event registrations, donations, and other charges.
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What We Don't Charge For
Web site hosting.
Internet traffic (bandwidth). Make your web site as busy as you want.
Disk space. Your web site can be as large as you need.
Photos. Upload as many high-res photos on your site as you want. Documents and videos also.
Emails. Send as many emails to members and non-members as you want.
Technical Support. ClubExpress includes unlimited toll-free support for admins and members!
Expired members. Their information stays in the database in case they renew.
The non-member mailing list, as long as it's reasonably in proportion to the size of the active member database. (If not, please contact us to discuss your specific situation.)
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